FAQ

What Payment Methods Do We Accept?

We mostly offer Cash on Delivery (COD) for your convenience. If you prefer to pay online, we provide the following secure payment options:

  • Credit/Debit Cards: Visa, MasterCard.
  • Easypaisa: Convenient local payment method in Pakistan.

Can We Check the Parcel Before Payment?

Yes, you can inspect the parcel to ensure you're satisfied before making the payment.

What is Your Return Policy?

If you're not satisfied with your purchase after opening the parcel, you can return or exchange the product within 7 days. To return or exchange an item, follow these steps:

  1. Return the Product: Send the product back with the courier and keep the return slip.
  2. Submit the Slip: Provide us with the courier slip for confirmation.

For exchanges, we will process the new item once we receive the original product. For returns, we will issue a partial refund upon receiving the slip and the remaining amount once we receive the product back.

How long is the cloth color guaranteed?

We guarantee our cloth will not fade for the entire season (4 months). If it does, we'll replace it for free